WARRANTY

NVL STUDIOS WARRANTS A GUARANTEE AGAINST DEFECTS IN MANUFACTURING AND CRAFTSMANSHIP UNDER NORMAL USE FOR A PERIOD OF TWO YEARS FROM THE DATE OF PURCHASE.

THE WARRANTY DOES NOT PROVIDE COVER FOR THE FOLLOWING: DAMAGE BEYOND NORMAL USE, REGULAR WEAR, DAMAGE CAUSED BY SERVICE OF UNAUTHORIZED PERSONS, OR DAMAGE / MALFUNCTIONING AFTER TWO YEARS BEYOND THE PURCHASE DATE.

FOR SPECIFIC INSTRUCTIONS ON EXERCISING THE WARRANTY, PLEASE EMAIL SERVICE@NVLSTUDIOS.COM WITH THE ORIGINAL PURCHASER'S FULL NAME AND A DESCRIPTION OF THE MALFUNCTION.

ALL NVL STUDIOS WATCHES ARE MADE IN SWITZERLAND.


SHIPPING

YOUR ORDER WITH NVL STUDIOS WILL BE PROCESSED IMMEDIATELY, BUT MAY TAKE UP TO 24 HOURS TO SHIP.

FOR ORDERS WITHIN THE UNITED STATES, ALL SHIPMENTS ARE MADE WITH USPS PRIORITY SERVICES.

FOR INTERNATIONAL ORDERS, ALL SHIPMENTS ARE MADE WITH DHL EXPRESS. INTERNATIONAL CUSTOMERS MAY BE SUBJECT TO CUSTOMS DUTY FEES AND ADDITIONAL TAXES.


RETURNS 

WE HOPE THAT YOU ARE COMPLETELY SATISFIED WITH YOUR NVL STUDIOS WATCH. HOWEVER, IF THERE IS A DISCREPANCY WITH YOUR ORDER, NVL STUDIOS CAN ISSUE A FULL REFUND IF THE PRODUCT IS RETURNED WITHIN 20 DAYS OF PURCHASE, UNWORN AND IN PERFECT CONDITION WITH ALL ORIGINAL PACKAGING AND SECURITY SEALS IN PLACE.

ALL REFUNDS WILL BE ISSUED BY THE ORIGINAL METHOD OF PAYMENT TO THE VALUE PRINTED ON THE ORDER CONFIRMATION AT THE TIME OF PURCHASE.

FOR SPECIFIC INSTRUCTIONS ON ISSUING A RETURN, PLEASE EMAIL YOUR ORDER CONFIRMATION AND REASON FOR RETURN TO SERVICE@NVLSTUDIOS.COM.